Caregiver Self Assessment/Employment Standards Exceptions June 12, 2018

E.D. Rhonda Barraclough
In May, Bruce and I attended a meeting  with the Deputy Minister Jeff Parr of Minister of Labour, DM Darlene Bowsema of Children Services , DM Shannon Marchand of Community and Support Services, and some of their senior staff.  At that  meeting we were told that the Caregivers Regulation will apply in all cases of residential care/24 hour operation and crisis support – like CSD workers or contract foster care agencies with emergent situations.   Below is a link to a flow chart that will help make those decisions as to when it is appropriate or not to use this regulation for your staffing models.

AM I A CAREGIVER ? is now available on Alberta Labour Standards Website: Caregivers – Employment Standards Exceptions
There are special provisions to the rules outlined in the Employment Standards Code for home care and residential care employees.

This tool reflects the standards for caregivers that have been in place for several years. These rules were not amended by the Fair and Family-friendly Workplaces Act and it is my hope that by sharing this tool we may be able to address any confusion going forward. To assist in clarifying their application for employers in your sector,  I encourage you to share with your association members and sector colleagues
Lenore Neudorf, Assistant Deputy Minister, Strategy and Policy Labour, Government of Alberta June 11, 2018Update Regarding Bill 17 – E.D. Rhonda Barraclough June 7, 2018

See All ALIGN  Bill 17 Communications
Bill 17 – Fair and Family-Friendly Workplaces Act

 

New Opioid Treatment Clinics in Northern Alberta

New Opioid Treatment Clinics in Northern Alberta Alberta Government News Release June 11, 2018

The province is opening new treatment clinics in northern Alberta so that hundreds of people struggling with substance use can get the help they need close to home

Fort McMurray, High Prairie and Bonnyville are home to new opioid dependency treatment clinics. The three clinics can treat up to 600 new patients annually, with medication-assisted treatment, such as methadone and Suboxone. Patients also receive mental health services and other wrap-around supports…

See More Opioid Resources, Research & Initiatives

Alberta Health and Safety News June 2018 Now Available!

The Alberta Health and Safety News June 2018 will help guide you through the new legislative requirements. Lots of new information and resources!

Announcing ALIGN & Roadmap to Occupational Health and Safety Management Systems Training 2018 for ALIGN Members

For ALIGN Members Only

ALIGN Association in Partnership with Alberta Association of Safety Partners (AASP) OHS Training!

Is your organization ready for the new OHS ACT? Roadmap to Occupational Health and Safety Management Systems training will be delivered in a series of three 7.5 hour instructional/development sessions with each location having one final full day of overview and review session early in 2019.

Space is limited so register early! Please register for all three dates at once in your area and attendance is very important. If your agency is over 19 people register one person and e-mail cathym@alignab.ca. with second name for wait list.

ALIGN & AASP: Roadmap to COR Power Point Presentation

Dates and Locations of Sessions

 

 

Alberta Government Health and Safety eNews May 2018

Highlights

Alberta Labour in partnership with the Canadian Centre for Occupational Health and Safety has developed a free introductory course for Alberta residents to help committee co-chairs and representatives

Learn about changes to Alberta’s OHS Act through interactive webinars.

OHS Publications Online Store contains OHS bulletins, fact sheets, manuals and other health and safety documents for workers, employers and prime contractors.

Do you need a joint work site health and safety committee or representative on multiple work sites?

View Entire Alberta Government Health and Safety eNews May 2018

Jon Reeves Presentation on Family Service Caseload Trends 2015-16 to 2017-18

Child and Family Service (CFS) Regions Caseload Trends 1015-16 to 2017-18 presentation by Jon Reeves, Executive Director – Child Intervention – Southern Alberta  May 2018 at the ALIGN Membership Meeting.

CCVO’s 2018 Alberta Nonprofit Survey Now Open!

What opportunities and challenges is your organization facing?
CCVO’s Alberta Nonprofit Survey takes an annual snapshot of the health and experience of Alberta’s nonprofits to capture information on finances, demand for programs and services, staffing, and the future economic outlook of organizations. It is the only source of Alberta-specific research on the experience of the nonprofit sector.
Questions in the 2018 survey focus on employment standards, minimum wage, and the upcoming provincial election. Survey results will be used not only by government and nonprofits, but also for CCVO to create new resources to support your policy work better.
Participate in this year’s survey to help us learn more about your organization’s experience and have your say in what you would like to see addressed by the political parties in May 2019’s provincial election. Your answers allow us to continue to advocate on behalf of the sector.
Time to complete: 15 minutes
Dates open: May 1 – May 31
Results released: Fall 2018

Alberta Government Health and Safety eNews Special Edition April 2018

Alberta Government Health and Safety eNews Special Edition 2018
As you know, last fall the Government of Alberta made important changes to the Occupational Health and Safety Act. These changes provide Albertans with the same rights that Canadians across the province already had, and were the first significant updates in decades. On June 1, those changes will come into force…Click on link below to read full eNews Bulletin

Letter from ALIGN E.D. Regarding Bill 17 Update April 16, 2018

Hi all,

We have not provided an update since March and feel it necessary to do so.  We were fairly optimistic that we had an agreement with the Ministry of Labour as to how to provide some flexibility for the 24/7 operations and the crisis driven intervention work.  Under Bill 17 if the agencies are to work as defined in the legislation it would decrease the ability for staff to flex their time and the agencies would have to put restrictions on work schedules due to the overtime costs, and that is not in the best interest of the families those agencies are contracted to serve. At this time our optimism is waning.

We have been waiting for a response from the Ministry of Labour (since March) and to date we have not received one.  The staff has been changed there as well so it is frustrating to figure out who is doing what.  Our partners in the Ministry of Children Services are just as frustrated.

We recognize that this delay is likely increasing your overtime costs or alternatively decreasing service.  We also remind you that there have been no variances or regulation changes made therefore by the letter of the law you should be complying with what it says.  If this is creating a hardship to your agency or your families, we encourage you to speak with your contract managers and us.  Send us a note as we are sending the example to the Ministry of CS and Labour so they are aware of the challenges.

Bruce and I are I meeting with the Deputy Minister to speak with her about this issue.

I terms of funding.  We are trying to figure out what the budget has to offer agencies and for what.  This will take some time.

In order to assess and advocate accurately we will be sending out a request for further information with respect to the impacts of Bill 17.  WE STRONGLY URGE YOU TO RESPOND. We will be asking – what is your cost of statutory pay this year over last year for the first quarter of the year?  What is your actual cost of overtime last year and this year for the first quarter?  Did you have any increases in your contract?  Did you discuss the added costs of Bill 17 with your contract manager?  If so, what was the outcome of that discussion?

It is really important that you send us the information we are asking for.  It is difficult to discuss these issues without real information and numbers, as we are constantly asked for them.

If you have any questions please email me Rhondab@alignab.ca or call 780 233.5459

See Previous Related Correspondence

An Evening with Mayor Nenshi – CCVO April 26, 2018

CCVO excited to share with you this invitation to be part of an engaging conversation with Mayor Nenshi. On April 26, CCVO is convening an evening event for nonprofit professionals to speak with Mayor Nenshi. We will explore opportunities for Calgary’s nonprofit sector to work together with the City and advance the relationship with our municipal government. I hope you can join us. Please register using the link below.

Calgary April 26, 2018

5:30 – 6:30 pm   Nonprofit Networking Reception

6:30 – 8:00 pm   Discussion with the Mayo

ALIGN Members Staffing Model Survey Deadline April 30, 2018

Good afternoon Everyone,

Thank you very much to those who responded , we appreciate your quick respond, Those who has not responded yet, please do so. ALIGN needs the information ASAP. ALIGN’s responsibility is to advocate for our membership. In order to be able to speak on your behalf we need the complete picture and have specific information from you.  We are asking member agencies who have group care contracts with Children Services questions regarding their staffing models. Surveying our membership for the information will be the quickest and most accurate means of getting the information we need in preparation for Bill 30. Please take a moment to complete an email with your answers and send back to Cathy Mitchell at cathym@alignab.ca by April 13, 2017 who will then complete a summary roll for ALIGN to use in their discussions. If you have any questions please call Cathy at 780 915 7156.

What type of agency and population served?

How many group care facilities does your agency have contracted with Children Services?

If your agency is a large facility, how many units have differing staffing models. Please describe.

Of your facilities, how many have a single staffing model for any portion of the day?

For those that have a single staffing model, is it overnight only or other shifts as well?

If more, please describe. In your assessment; how many of these single staffing models provide services to youth that could potentially pose a risk to staff?

Thank you for taking the time to answer these questions as in as much detail and as accurately as you can so we can advocate on your behalf with a clear picture of the situation.

Sincerely, Rhonda Barraclough Executive Director

See More on ALIGN and Bill 30

Important: Child Review Panel Community Engagement Invitation April 11, 2018

Invitation from Darlene Bouwsema Deputy Minister Children’s Services  to Community Engagement Meetings on Public Action Plan Regarding the Ministerial Panel on Child Intervention Recommendations

In March 2018, the Ministerial Panel on Child Intervention (MPCI) delivered 26 strong, consensus-based recommendations to strengthen the child intervention system. Government is taking action on the Panel recommendations to improve supports for vulnerable children and families. The panel recommended that Children’s Services engage with Indigenous people and other stakeholders as a part of co-creating a public action plan and reviewing the Child, Youth and Family Enhancement Act (CYFEA). This is one of many steps to implement the recommendations alongside Indigenous families, communities and leaders, and other vested partners. Engagement will produce a detailed, measurable public action plan by June 30, 2018.

I would like to invite you, or a representative from your organization, to participate in the Community Engagement Meetings. Four sessions will be held across the province:

Calgary April 25, 2018 8:30 a.m. to 4:30 p.m.
Coast Plaza Hotel and Conference Centre 1316 – 33 Street NE

Lethbridge April 26, 2018 8:30 a.m. to 4:30 p.m.
Sandman Hotel Lethbridge 421 Mayor Magrath Drive S

Edmonton April 30, 2018 8:30 a.m. to 4:30 p.m.
Coast Edmonton Plaza 10155 – 105 Street

Grande Prairie May 8, 2018 8:30 a.m. to 4:30 p.m.
Pomeroy Hotel 11633 – 100 Street

Each session will have discussion tables focusing on the following themes:

  1. Reconciliation
    Recommendations 3, 4, 5, 6, 7 and 23
  2. Support Families and Communities
    Recommendations 8, 9 and 10
  3. Sustain Cultural Connections
    Recommendations 11, 12 and 13
  4. Utilize the Strengths of Family Systems and Kinship Care Recommendations 14, 15, 16 and 17
  5. Support a Strong, Stable Workforce
    Recommendations 18, 19 and 22
  6. Combatting Discriminatory Mindsets
    Recommendation 20
  7. The Child, Youth and Family Enhancement Act Review
    Recommendation 21
  8. Knowledge Mobilization – Research and Data
    Recommendations 24, 25 and 26

Please register online and select your preferred location and theme. If you have any questions, please email Aimee Caster, Engagement Specialist at CS.actionplan@gov.ab.ca.

Sincerely, Darlene Bouwsema Deputy Minister
Children’s Services, Government of Alberta T. 780-918-0079. aimee.caster@gov.ab.ca

View All Correspondence, News & Updates for ALIGN & Child Review Panel

SAGE Community Based Organization Data Readiness Survey

Secondary Analysis to Generate Evidence (SAGE) is conducting an assessment of the needs of the non-profit community and we would really appreciate your input in the questions below! SAGE is a data repository developed by PolicyWise for Children & Families to facilitate collaboration among stakeholders via linking, managing, and sharing of sensitive data in an ethical manner.

Danielle Larivee CS Minister Correspondence Re: Post Budget Teleconference

Correspondence to ALIGN from  Danielle Larivee  CS Minister April 4, 2018


Thank you to everyone who joined our post-budget teleconference. For those of you who couldn’t make it, I’m pleased to be able to provide the following summary of the conversation. You can also access and audio recording of my remarks by clicking here.

Children’s Services first year as a standalone ministry was filled with challenging, exciting work and I am very proud of what we have been able to achieve. Budget 2018 supports our ongoing focus to improve the lives of young people and their families. Every child, regardless of whose care they are in, deserves to grow up in a safe, loving, nurturing environment.

In Alberta, we continue to see significant growth in the number of children and youth, which directly impacts many of the frontline services and supports Children’s Services provides to children and families. Our government is committed to protecting vital supports for children, youth and families by investing in frontline services to ensure they have opportunities to thrive and reach their full potential.

I am pleased to have this opportunity to share details on investments our government is committing to Children’s Services in Budget 2018.

Budget 2018 makes an additional investment of $144 million for total funding of $1.35 billion in Children’s Services. In most cases funding increases are targeted to address caseload and the greater complexity of needs presented by the children and families we support…

Read Full Letter Danielle Larivee CS Minister Correspondence Re Budget 2018 sent April 4 2018

 

ALIGN Compensation Resource Bulletin: Salaries, Wages, Benefits in the Human Service Sector March 2018

Learn more about available tools and resources related to compensation in the nonprofit and or human service sector. This bulletin includes links to executive, employee and consulting resources including salary and benefit surveys and research, calculators, tools and resources related to best practices.

Letter from ALIGN E.D. Regarding Bill 17 Update March 5, 2018

Letter from ALIGN E.D. Regarding Bill 17 Update March 5, 2018

Bill 17 – update

Hi all,

We met again with the Ministry of Labor folks and are on a slightly altered path.  For all the residential programs, they have agreed that everyone fits under the Caregivers regulation.  As many of you had pointed out this is what people were using prior to the legislation changes.  I have asked that the Ministry write that clearly within the employment standards fact sheets or in some other clear way.

For the outreach/crisis driven work the primary rationale for the changes would be to allow the sector to respond appropriately to emergency/crisis situations that fall outside of the predictable work day.  The following proposal is to amend the Employment Standards Regulation to:

  • define a category of employment in relation to the provision of “individual and family support services” as funded by the Ministries of Children Services and Community and Social Services in relation to fulfilling requirements of program –specific legislation (legislation to be identified e.g. Family Support for Children’s with Disabilities Act);
  • Establish a daily overtime threshold of 12 hours in a day;
  • Propose of 176 hours in a 4 week period before overtime entitlements are calculated;  and
  •  Provide an exemption from requirements of the Code around “notice of work times” including notification of schedule changes (section 17 of the Code)  to enable scheduling of work within parameters approved by the employer (this supports the ability for employers and employees to structure work schedules suited to the clients/families they are providing care to

Note that:

  • The employer will need to keep records of when staff do work
  • No special rules are proposed for general holidays.
  • No special rules are proposed for averaging agreements since the changes above will have the effect of allowing employers and employees to manage their hours of work within the month (in effect allowing averaging).

The proposal of a 176 hour threshold for determining overtime entitlements over a four week period better aligns with the 44 hour per week threshold in place for most employers in other industries

There are some expectations of who has to support this direction and we need to get those in writing.  Once that has been completed then there is a formal approval cycle that this request has to go through.

Again if you have any questions please do not hesitate to contact me.

Rhonda Barraclough ALIGN Association E.D.
RhondaB@alignab.ca  

See Previous Correspondence Related to Bill 17

Letter From ALIGN E.D. To Members Re: Bill 17 Feb. 26, 2018

Feb. 26, 2018 Letter From ALIGN E.D. To Members Re: Bill 17

Executive Directors:

Bruce and I have been working away with the Ministry of Labor to address some of the urgent needs of the sector as a result of Bill 17.  Essentially there needs to be a variance or regulation change in order for the 24/7 operations and the crisis/ flexible family intervention driven services to be able to manage within legal work agreements.

We have come to a place now where we need to have a letter of support from the Association.  The Board of Directors have been briefed and are in support of a letter written on behalf of ALIGN to go forward to continue this work.  It essentially will support the following:

  • The variance or regulation will create a category of employees defined as those funded by the Ministries of Children’s Services or Community and Social Services to deliver individual and family support services in relation to the Child, Youth and Family Enhancement Act, Family Support for Children with Disabilities Act, and the Persons for Developmental Disabilities Act. ( this includes residential/group care; specialized services; family intervention and therapeutic crisis type workers);
  • Establish a daily overtime threshold of 12 hours per day and 184 hours in a four week (no weekly threshold) for this group and exempt those from the requirements of Section 17 of the ES Code (Notice of Work Times) The exemption from Section 17 will allow employees to schedule their own hours within the work month with employer approval. A work month means a calendar month or a period of time from a specific day in a month to the same day in the following month as established by the consistent practice of the employer. (This is inclusive of those job categories above.  It provides for flexible scheduling and for 24/7 day week operation.  Please note this replaces any other regulation you may have been working with prior like the caregivers regulation.  It is different but essentially makes similar hours of work possible)

Once support for these 2 areas is received from the Associations and the unions.  Then the Ministry of Labor will move forward to the Minister to ask for a variance or regulation for our sector.   Once that is agreed to there will need to be some work on employee engagement and agreement.  How that is to be done is still not determined.

If you have any questions or concerns about this please let us know as soon as possible.  The letter going forward will be written and sent by the end of this week.

Sincerely,

Rhonda Barraclough Executive Director  RhondaB@alignab.ca   780.233.5459 9 cell

See More Communications from ALIGN regarding Bill 17

ALIGN E.D. re: Bill 17 February 12, 2018 Correspondence with Premier

February 12, 2018 Correspondence Letter From ALIGN E.D. re: Bill 17

Dear members,

By now you are aware that we have been advocating in support of the impacts of Bill 17. I want to give just a quick update.
We have been working in 2 areas:

1. Financially- we have been advocating that there needs to be increases in contracts for, at the very least, the holiday/vacation pay increases that agencies have to incur as a result of the new legislation. We have shown both Ministries (CS & CSS) a sampling of the costs from those of you that sent them in. We have also shown the costs of overtime as they stood in December. Many of you have probably rearranged your staffing models and worked with your staff to manage the costs associated in this area. We have made it very clear that in those areas where overtime is not avoidable the costs are extremely high.

2. Variance or regulation changes to Bill 17 – In order to make changes we have to show that there is a business driver for change and then be able to make a case for that change along with some solutions about how to make it. The government made it clear that any variance/regulation would need to be sought out by the Association on behalf of the agencies or by agencies themselves. They preferred that we do it collectively. As a result ALIGN and ACDS are working together to achieve one or the other.

We have made a business case that we need a variance/regulation change that covers the crisis nature of the work and the 24/7 operations (group homes, crisis nursery, family support workers, specialized 1:1 workers as examples). We have made a suggestion that a regulation or variance similar to the section 9 caregiver regulation that health currently has would be helpful. In principle there is agreement. We are awaiting a draft.

We are also seeking a definition of scheduled work – as we have explained why having a schedule is not how many service delivery sites providing service to families/ individuals when and where they need it. You can then develop your work site agreements based on this.

The other area we still need direction on is the live-in 24-hour shifts. We are asking about them and if they can be accommodated in this regulation/variance.

Currently the Caregivers Regulation for overtime is hours over 12 in a day and 264 in a month. We are currently looking at overtime pay on hours over 12 in a day and between 184 and 200 (still to be determined) in a one month period, labor will not allow us to go to 264. Most group homes currently work on a 12 week schedule. Knowing the maximum hours your residential/group care staff work in a month would be helpful. Concurrently we need to know know
which agencies have a Union and in their collective agreement what are the hours where overtime is paid.

What comes next is figuring out how we get general consensus from the staff. We need to have majority support. Which means that you as executive directors will need to talk to your staff once we have something for you to view and think about, then quickly talk with them, and somehow ( yet to be determined) we need to have assurance that staff are in agreement.

As we work with the Ministry of Labor and Ministries of Children Services and Community & Support Services, we have also written to the Minister of Finance and the Premier outlining the concerns with the legislation and the need for funding to cover these costs
.

Also view  ALIGN Letter to Premier Re Bill 17 February 6, 2018
This is ongoing work. I will update you as we make progress and when we need you to take some action.

If you have any questions, please do not hesitate to email me RhondaB@alignab.ca or call 780 233 5459.

Rhonda Barraclough

See More Re: ALIGN and Bill 17

ALIGN Letter to Premier Re Bill 17 February 2018

Dear Premier Notley:

RE: Bill 17, Fair and Family-friendly Workplace Act and the human services sector

ALIGN Association of Community Services ( formerly AASCF) is a membership organization of agencies that contract to government through the Ministries of Children Services and Community and Support Services to provide services to vulnerable individuals, families and children involved within the human services sector. Bill 17 certainly is a renewed and revised standard for employers and for the most part truly is progressive.

We do want to draw to your attention that for agencies that provide contracted services (i.e. 24/7 services in residential care, 1:1 specialized services for high needs individuals; and for the family support workers who provide crisis work) this Legislation is prohibitive to their staff and we require variances to have staff available for those vulnerable Albertans. Hours of work averaging agreements are problematic as they require schedules that the employee must work and in the crisis driven nature of the work that is not feasible. We will be asking for variance in this to accommodate that time and to decrease the burden of overtime. We are currently working with the Ministry of Labour and the Ministries of Community Support Services and Children Services to see if we can get that variance. The reason this is important is because many people choose this line of work because it has been very flexible and fits with their family life, the restrictions in the legislation makes that more difficult for this helping profession as the agencies no longer can afford to accommodate staff in way they have before.

Unfortunately there was no consultation with the sector before the legislation was passed. As a result, it would be very helpful if there was a way to get an exemption to this part of the legislation now for 6 months while we work on the variances necessary so agencies are not outside of the law or having to pay huge amounts of funds in overtime to be compliant. As the legislation is written, the Ministries are not able to ask for the variances so it has been determined that the Associations (ALIGN and Alberta Council of Disabilities Services) must work towards these. This is not an easy task as we were not aware of these changes and challenges prior to January 1, 2018. We are only barely able to accommodate this work as there are many outstanding questions that the government needs to answer as we move forward. None of this is fast work and therefore the agencies are not in compliance. ALIGN Letter to Premier Re Bill 17 February 2018

See More On ALIGN and BILL 17 Here

New Alberta Government Employment Standards Resources January 2018

Alberta’s new Employment Standards Code came into effect Jan. 1, 2018. Products and services are available to help employers and employees learn the new rules:

ALIGN Updates on Bill 17

ALIGN E.D. Rhonda Barraclough – Communication With Rae-ann Lajeun January 16, 2018

ALIGN Impacts of Bill 17 Jan 2018 – revised-1 known and anticipated impacts for Child and Family Service agencies

.    As we discussed before most folks are in agreement that the Bill makes sense and is good for Albertans generally,  but there has been some unintended consequences for our sector.  There are some questions in this document that hopefully Labor can answer.  I have to say I keep hearing that people call one time and get and answer then call again for clarity and get a different answer so it has been extremely frustrating.  If they can provide answers to some of these questions it would be helpful.

To answer your earlier questions

  1. We have not heard issues with minimum wage – I have only heard from woods homes as its an issue for their driving program.  We will have compression issues down the road but hopefully by then contracts will have added compensation.  This is also not the case for disability services, they do have minimum wage concerns.
  2. The averaging agreements really don’t help with the overtime debt.  Because the agreements require a schedule and in Family Support there is no schedules or they cannot be open/broad enough and in a 24/7operation it will remain a need.  Therefore there  needs to be compensation in the contracts  some how, it is our hope that Children Services is figuring this into the budget and renewals of contracts:
  3. Compensation for holiday pay needs to be added to the contracts as there is no way to avoid those costs and the agencies don’t have it in their current contracts and that I will send examples separately.

Thanks for helping to make this a workable solution.  We look forward to our meeting on Thursday.

See More ALIGN Communications related to Bill 17

Compliance Bulletin – Employment Standards Code Changes in Alberta In Easy to Understand Language

Welcome to 2018 and Alberta’s revised Employment Standards!

As you’re aware, the Fair and Family-friendly Workplaces Act (Bill 17) came into effect on January 1, 2018.  I thought you might appreciate a document that highlights the changes to Alberta’s Employment Standards in easy to understand language.   Feel free to share this with anyone that you think may benefit from the information

Kathy Anders CAIB, CRM | Account Executive Foster Park Brokers January 2018

Bill 17 Update from ALIGN E.D. Rhonda Barraclough December 20, 2017

Bill 17 Update from ALIGN E.D. Rhonda Barraclough December 20, 2017

Dear ALIGN Members

Please review the information (see below) I received this morning (Dec 20, 2017) regarding Bill 17.

Please send me your comments regarding any implication you see so that I can provide that information directly to the Ministry.

Rhonda Barraclough, ALIGN Association E.D.
rhondab@alignab.ca

INFORMATION PERTAINING TO BILL 17 DECEMBER 20, 2017

As discussed, the Bill 17 draft regulations have been modified to include flexible work week provisions; hours of work can now be extended up to a maximum of two weeks.  Below is an example for your reference:

Example: Flexible Averaging Agreement – 10 hour daily overtime threshold, 2 week averaging period

In this example, the daily overtime threshold specified in the agreement is 10 hours per work day.

Scheduling Requirements:

ü  No more than 12 hours per day is scheduled and no more than an average of 44 hours per week is scheduled.

ü  All work days and the number of hours to be worked on each of those work days are identified in the schedule.

Overtime Requirements:|

ü  If the employee is asked or chooses to work longer daily hours, daily overtime could be payable where hours of work exceed 10 per work day.

ü  If the employee is asked or chooses to work more hours in the averaging period, averaging period overtime could be payable at the end of the averaging period for hours in excess of an average of 44 hours.

Sun. Mon. Tues. Wed. Thurs. Fri. Sat. Weekly Hours Average/week over cycle
Week 1 0 10 10 10 10 8 0 48  
Week 2 0 6 6 8 8 8 0 36 44

 

I hope this info is useful for you to share with the agencies in order for them to recalculate the OT impacts with new averaging provisions.  We would appreciate receiving this information as soon as realistically possible as we hope that the new flexibility will address some of the earlier concerns.

I also wanted to confirm that the minimum wage expectations set out in Bill 17 will not create additional pressure for your agencies. Earlier conversations indicated that this was not a pinch point but wanted to double check.

Thank you for your patience Rhonda and I look forward to receiving an update on the OT implications as well as confirmation of the minimum wage impacts.   I hope you get to enjoy some quality time over the holidays with your family and friends.

See Previous Bill 17 ALIGN Correspondence

Changes to Child Intervention E.D. Positions

IMPORTANT ANNOUNCEMENT:  To ALIGN On Behalf Of Rae-Ann Lajeunesse Alberta Government sent to ALIGN December 15, 2017

You may be aware that, as of December 11, Russ Pickford changed roles from Executive Director – Child Intervention North to become the Executive Director for Regional and Community Program Delivery, within our ministry’s Family and Community Resiliency (FCR) Division.  Fortunately, we’ll still be working with him in his new role within the FCR Division.

This change has created an opportunity to review and realign the leadership structure for Child Intervention regional delivery.  We will be moving  forward on some changes to our leadership structure.  Effective Monday, December 18,  Jon Reeves will be the Executive Director of Child Intervention Services, overseeing child intervention service delivery across the province.  Jon believes Alberta is on the leading edge of service delivery and is focused on continuing to improve child intervention practice in Alberta.  I know Jon is looking forward to continuing to work with you to improve the lives of children and families in Alberta.

With these changes, Jon will be filling the Regional Director positions in Edmonton and Calgary on an interim basis.  These positions should be filled by Friday, December 22.

Rae-Ann

Sharing Data and Protecting Privacy: A Case Study from Alberta

Excerpt: The Philanthropist Kiran Pohar Manhas, Jason Lau and Xinjie CuiNovember 27, 2017 Sharing Data and Protecting Privacy: A Case Study from Alberta
The internet has changed how we consider information: vast amounts of it are available, information accessibility is amazingly rapid, and digitalized information is immediately ready for machine use (Lenczner, 2012). Companies are directed to view in-house data as critical to achieving “a sustainable competitive advantage” (Niemi, 2013, p.1). The internet and emerging technologies facilitate and promote data re-use and re-purposing in multiple ways that often diverge from the original purposes at collection.

Thus, many actors are increasingly considering the availability and opportunity of data, including those working in the public, research, private, and non-profit sectors. Where information about people is concerned, privacy obligations arise legally and ethically. We conducted research into the privacy obligations and practices that accompany data re-use and re-purposing for non-profit organizations in Alberta….

ALIGN Members – Procurement Update November 20, 2017

Procurement Update November 20, 2017

Late last week there was an announcement that Campus Based Residential Care will be tendered shortly.  For those of you who provide that service please stay tuned as I am sure you will receive information soon.

I am told that there has been a procurement plan (5 year) placed before the Minister and at this point there is no permission to move forward with anything other than this one area.  I am aware that most of you have contracts that are set to expire on March 31, 2018.

The likelihood is that most of your contracts will be renewed at the same rates.  Some may be able to re-negotiate some terms but for the most part status quo may be the outcome.  I realize that this means no increases in any part of your operation for a long time.

Budget 2018 may not see any changes or increases.  We already have a hint of that with no increases to foster care rates.

As always we will continue to advocate for a plan and for hopeful injections to the wages if nothing else.  We need to have some clear information and in reality you need to be thinking about this already.  If you have NO increases to your contracts and you are aware of the Bill 17 impacts, what will you do in the new fiscal year- i.e.  Do you need to close beds, close programs, are you ok, decrease services and if so what?  It would be very helpful if you can let me know what you think you will need to do if there are no changes of any kind.

I would appreciate if you can let me know what you think will happen and if you have any other impacts starting to creep in, like increasing turnover rates, etc.   This information is very helpful as we strategize a plan to move forward.  If we can we will also make the information available to you so that you can go out and advocate on your or your sectors behalf as we suspect there will be a need for political action.  It is the politicians who are stopping things as treasury board.

Again we are trying to give concrete examples of the impacts of no procurement (negotiations or tenders) and Bill 17.  I need to have that picture from you to share at table with the Ministry officials and the politicians.

Thanks for sharing I look forward to your information and trying to see what we can do to move the financial pendulum.  If you could send me your story or information by November 30 I would appreciate it.

Rhonda Barraclough – ALIGN Executive Director

RhondaB@alignab.ca

Request for ALIGN Member Agencies to Submit Banked OT Hours and Average Salary

November 20, 2017
RE: Bill 17

Bill 17: Alberta’s Fair And Family Friendly Workplaces Act: the new labor code comes into effect January 1, 2018. There are many impacts on your agency and you need to be aware of those. The ALIGN Website has some information and the Ministry of Labor has more. One of largest effects for agencies and specifically anyone who works a 24 hour operation or flexible evening and on call hours will need to consider this:

• You will have to allow employees to take time off in lieu of receiving overtime pay at a rate of 1.5 hours for each hour of overtime worked, as opposed to the previous 1 hour for each hour of overtime.
• There are clear guidelines on how much someone can work in a specified period
• New types of unpaid leaves
• Changes to maternity leaves

There are many other changes your need to make sure you are aware for and are planning for.

Financially the biggest area will be the overtime. We are trying to advocate with the Ministries (CS & CSS) that banked time is a substantial cost and that the agencies cannot shoulder that cost. We have encouraged the Ministry to have a plan in place to compensate agencies for overtime and have explained how this is not just as simple as stopping overtime from happening especially in 24 hour operations and that due to contractual obligations they also can’t just increase the costs – therefore we believe there is a need for a compensation plan on the part of the Ministries.

To help paint a picture for the Deputy Minister of Children Services – Darlene Bouwsema, I need as many folks as possible to let us know their current bank overtime hours in a year and what the average salary for those employees is. I am making a graphic to show the Deputy Ministers. Darlene and Shannon Marchand the Deputy Ministry for Community and Support Services are meeting with the Ministry of Labor Deputy Ministry soon. We have also offered to arrange for them to meet with some of the CFO’s from the agencies and the Ministry to discuss impacts further. At this point we do not know if or when there may be answers. We would like to be able to send a further sample of the overtime impacts at this time because we can at least quantify that number.

Please send a note to me RhondaB@alignab.ca with that information by the end of this week – November 24, 2017

See Related Info

Three New Children’s Service Divisions and Three New ADM’s

Correspondence form Darlene Bouwsema Deputy Minister Children’s Services to ALIGN ED Rhonda Barraclough October 2, 2017

As you may know, the creation of Children’s Services provided an opportunity to re-imagine the organization and its structure to achieve the renewed mandate and focus on continuously improving the services provided to children, youth and families.

As part of the evolution of Children’s Services, I am pleased to officially announce that we have identified three Children’s Services-specific divisions and the Assistant Deputy Ministers (ADMs) who will lead them. Each portfolio will be guided by a leader who has a great respect for the work happening in this ministry, and an unwavering commitment to public service.  I am confident that under their guidance, the Ministry of Children’s Services will be well-positioned for success. Effective October 2, 2017:

  • Gloria Iatridis, ADM will lead the Policy, Innovation and Indigenous Connections Division with responsibility for strategic policy and planning, initiative management (including the Ministerial Panel for Child Intervention), corporate quality assurance and Indigenous and community connections;
  • Mark Hattori, ADM will lead the Family and Community Resiliency Division with responsibility for early intervention and prevention programming, community programs and early childhood programs and the Early Learning and Child Care Centres initiative;
  • And Rae-Ann Lajeunesse, ADM will lead the Child Intervention Division with a singular focus on the child intervention system.

I would like to reiterate that no ongoing work will be interrupted. The Ministry of Children’s Services will continue to focus on priorities including the work happening across the province to serve families, the Ministerial Panel on Child Intervention and affordable, quality, accessible child care offered through Early Learning and Child Care Centres

There will be no lay-offs as a result of changes and our staff remain committed to serving Albertans. If you have any questions or concerns about this change, please do not hesitate to contact my office, otherwise Assistant Deputy Ministers and their staff will be in touch as part of their regular business with your organization.

Thank you for your ongoing commitment and partnership.

Darlene Bouwsema Deputy Minister Children’s Services

The Procurement Advisory Table (PAT) Final Report to the Ministers of Community and Social Services and Children’s Services August 2017

Update September 2017

Procurement, contracting and contracts continue to be a bit of a ambiguous.  We have met with the DM and Minister regarding the need to have contracts move forward.  We were told that in reality little will move until the Child Intervention Panel concludes and makes recommendations.  We continue to advocate that parts of the system still can be procured, or negotiated.

Procurement Advisory Table – Final Report August 2017

The Procurement Advisory Table (PAT) provided its Final Report to the Ministers of Community and Social Services and Children’s Services. The report includes recommendations for the departments to consider for designing and implementing future contracting approaches.

Arrangements are underway to schedule a meeting involving ALIGN (Rhonda Barraclough) ECVO (Russ Dahms)  ACDS (Andrea Hesse) and Deputy Ministers for both Ministry of Children’s Services and Community and Support Services Shannon Marchand and Darlene Bouwsema the second week of September to determine a course of action going forward considering changes that have occurred since the report was tabled in December.

Related

Response from Minister Sabir to PAT Co-Chair,  Russ Dahms

Terms of Reference

Membership List

Previous PAT Updates

See ALIGN Directory of Contracting News

 

 

Alberta Government News Release Sole-source Service Contracts Disclosed for Q1

Sole-source Service Contracts Disclosed for Q1
The Government of Alberta’s online database has been updated with service contracts awarded outside a formal competition process during the last fiscal quarter.The Sole-source Service Contract Database has been updated with an additional 769 contracts with start dates on or before June 30, 2017. Of these, 561 provide direct social supports and 208 support government business. The total value of all 769 contracts is approximately $1.9 billion.The online database will continue to be updated on a quarterly basis in support of procurement accountability across the Government of Alberta

Changes to the Canada-Alberta Job Grant – more incentives to Train Employees

The Canada-Alberta Job Grant (CAJG) is an employer-driven training program where employers and government share the cost of training new and existing employees to increase their knowledge and skills to meet the needs of Alberta’s changing economy.

NEW: CAJG now offers more training incentives to employers

  • 100% of training cost covered for eligible unemployed hires (up to $15,000) with incremental training requirement waived
  • Sole proprietors can now train their employees using CAJG
  • Assistance on travel costs for small and medium-sized organizations (outside of Edmonton and Calgary) when training is over 100km one way

Check the CAJG Applicant Guide for details.

(To view other nonprofit grants Click Here)

Alberta Government Providing $1.7 million for Maintenance Upgrades to Facilities Across the Province June 7, 2017

Alberta Government News Release June 7, 2017

The Alberta government is providing $1.7 million for maintenance upgrades to facilities across the province and to improve homelessness supports in Edmonton

Alberta Care Worker Safety Focused Inspection Program June 8 and September 30, 2017.

Dear Members,

Alberta Occupational Health and Safety (OHS) announced a Care Worker Safety Focused Inspection Program which will take place between June 8 and September 30, 2017.

The program’s goal is to ensure workers and employers in the sector are aware of their rights and responsibilities to help create healthy and safe workplaces.  View the Care Worker Stakeholder Presentation 2017 ppt, that OHS presented to us which is quite informative and explains what they are going to be doing, the rationale and the how.

If you have any questions please contact Cathy Mitchell.

contractor with ALIGN at cathym@alignab.ca. Thank you.

Social Policy Trends: Income Support Caseloads in Alberta

This U of C School of Public Policy summary looks at the number of Albertans collecting income support from April 2005 to January 2017. f. The number of people in Alberta, collecting social assistance, increased sharply during the 2009 recession, but did not fall back to the pre-downturn level in the following years. Numbers are rising again. The recent 2015-2016 downturn has seen the number of claimants soar, reaching a high of 54,374 in January of 2017, with no clear sign of leveling of.  For social agencies, these numbers signal what will likely be increased demands for their services in the near future.

ALIGN Executive Director Update Re: Alberta Budget 2017

March 19, 2017

Dear members:

Last week the government announced Budget 2017.  We have been capturing the relevant information for you and placing it on our website.  There will be more analysis this week but we thought we would share what we have learned to date.

This budget for Children’s Services and Community and Support Services basically is a maintain status quo budget for both ministries. Any increases that are mentioned are to meet current needs.  No increases or forecasted increases.

In Children’s Services most increases went to growth caseload areas; financial and support agreements and advancing futures bursary funds.  The 60 FTE’s announced are to be put into the system in these growth areas.  Exactly where is still to be determined.

Senior staff are optimistic that funds will come with future recommendations made by the Child Intervention Review Panel.

We have had conversations about procurement, contracts, and moving forward with the Minister and senior executives.  With the splitting of the ministries it has been a bit confusing about who will address the procurement table recommendations.  We have made it very clear that this activity needs to receive focus and cant wait for panels.  We are assured that discussions are underway to figure out a way forward for services in child intervention.

We also  feel it is very important that the Panel get an accurate picture of the entire system and recommendations for improvement. Please review the minutes and live casts. The meetings are open to the public.  I would encourage you to attend or at least listen to it.  If you feel an area needs to be highlighted please send in a submission.   www.childinterventionpanel.ca

If you have any questions please don’t hesitate to email or call rhondabarracloug@alignab.ca 780 485-3580

Rhonda Barraclough ALIGN Executive Director March 19, 2017

CCVO Budget 2017 Holds the Line on Spending March 17, 2017

CCVO Budget 2017 Holds the Line on Spending March 17, 2017

Budget 2017-18 holds the line on spending as Alberta enters the third year of economic downturn. The budget maintains spending on front-line public services, which is consistent with what the government had signaled leading up to yesterday’s release. A projected $10.3 billion deficit should remain a concern to the sector, as potential future cuts to balance the budget could significantly impact nonprofit organizations.

“While the budget provides much needed financial stability for organizations struggling to meet increased community needs and coping with reductions in other funding sources, the longer-term consequences of relying so heavily on debt to finance government operations is concerning,” says Katherine van Kooy, President and CEO of the Calgary Chamber of Voluntary Organizations (CCVO)…

ALIGN Letter to The Honorable Joe Ceci Re RE: Contracted Sector for Children’s Services

On March 6, 2017 ALIGN Executive Director sent a letter to the Honorable Joe Ceci Minister of Finance & President of the Alberta Treasury Board regarding contracted sector.

Contracted Sector for Children’s Services Letter March 6, 2017

Excerpt 1
While FCSS funding has been substantially increased and that certainly helps, the funding for the agencies that provide services to the more vulnerable and those at risk of having their children enter care have not. These contracts have been stagnant for about 2 years or longer. We had been working with the Ministry of Human Services to find a way forward in the procurement activities to get to a better funding model and closer to true costs…

Excerpt 2
It is our request that you and the Ministers of Community and Social Services and Children’s Services consider a small injection of funds to at least bolster wages. There are many other areas like operating costs for example that need to be considered as well but at this moment the wages are paramount….

Ministry Transition to Children’s Services and Community and Social Services Updates

Transition to Children’s Services and Community and Social Services Updates 2017

Transition Update from Deputy Ministers, Children’s Services and Community and Social Services February 24, 2017
Updates on Child Intervention, Disabilities, Inclusion and Accessibility,Strategic Planning, Policy and Quality Assurance, Corporate Services, Legal Services and Resources.

Transition to Children’s Services and Community and Social Services Updates Feb 17, 2017
See updates on   Child Intervention, Strategic Policy and Early Childhood Development, and Shared Services which includes Corporate Services, Strategic Knowledge and Technology, Legal Services and Human Resources.

Darlene Bouwsema Deputy Ministers of Children’s Services and Community and Social Services February 10, 2017
See updates on Communications, Ministry Logo,  Children’s Services, Community and Social Services and Shared Services.

Related
See Additional News, Updates and Articles

Third-Quarter Sole-Source Service Contracts Online

Alberta Government News Release Feb 7, 2017Third-Quarter Sole-Source Service Contracts Online
The province’s online database has been updated with service contracts awarded outside a formal competition process during the last fiscal quarter. The Sole Source Service Contract Database has been updated with an additional 138 contracts with start dates on or before Dec. 31, 2016. Of this number, 113 support government business and 25 provide direct social supports through Human Services, now called Community and Social Services. The total value of these contracts is approximately $31.7 million. The online database will continue to be updated on a quarterly basis, to support procurement accountability across the Government of Alberta…

New Funding To Assist Calgary With Addressing Child Abuse 2016

New Funding To Assist Calgary With Addressing Child Abuse
Calgary child abuse prevention gets government support (Nation Talk Oct 7, 2016) The province is extending funding for a community organization that focuses on preventing child abuse through parenting and early-childhood development. As part of National Child Abuse Prevention Month, the Government of Alberta is reinforcing its commitment to work with community partners to support children and families. Human Services is extending $166,000 in grant funding through the Family and Community Safety Program to Further Education Society in Calgary. Its project, “New Beginnings: A Parenting After Violence Community Initiative,” is designed to strengthen the work of shelters and other community agencies helping children and families in Calgary. So far, the program has supported 231 parents and 247 children…

Procurement Advisory Table Updates

Update May 4, 2018

Membership Meeting Presentation
Child and Family Service (CFS) Regions Caseload Trends 1015-16 to 2017-18 presentation by Jon Reeves, Executive Director – Child Intervention – Southern Alberta  May 2018 pdf

See Updates on
Bill 17 – Fair and Family-Friendly Workplaces Act
Bill 30 Occupational Health and Safety Act
Workforce New
Contracting New

Update November 20, 2017

Updates on Bill 17 and request for ALIGN member agencies to submit banked OT hours and average salary November 2017.
Note: Related submission due by November 24, 2017

ALIGN Members – Procurement Update November 20, 2017

Late last week there was an announcement that Campus Based Residential Care will be tendered shortly.  For those of you who provide that service please stay tuned as I am sure you will receive information soon.

I am told that there has been a procurement plan (5 year) placed before the Minister and at this point there is no permission to move forward with anything other than this one area.  I am aware that most of you have contracts that are set to expire on March 31, 2018.

The likelihood is that most of your contracts will be renewed at the same rates.  Some may be able to re-negotiate some terms but for the most part status quo may be the outcome.  I realize that this means no increases in any part of your operation for a long time.

Budget 2018 may not see any changes or increases.  We already have a hint of that with no increases to foster care rates.

As always we will continue to advocate for a plan and for hopeful injections to the wages if nothing else.  We need to have some clear information and in reality you need to be thinking about this already.  If you have NO increases to your contracts and you are aware of the Bill 17 impacts, what will you do in the new fiscal year- i.e.  Do you need to close beds, close programs, are you ok, decrease services and if so what?  It would be very helpful if you can let me know what you think you will need to do if there are no changes of any kind.

I would appreciate if you can let me know what you think will happen and if you have any other impacts starting to creep in, like increasing turnover rates, etc.   This information is very helpful as we strategize a plan to move forward.  If we can we will also make the information available to you so that you can go out and advocate on your or your sectors behalf as we suspect there will be a need for political action.  It is the politicians who are stopping things as treasury board.

Again we are trying to give concrete examples of the impacts of no procurement (negotiations or tenders) and Bill 17.  I need to have that picture from you to share at table with the Ministry officials and the politicians.

Thanks for sharing I look forward to your information and trying to see what we can do to move the financial pendulum.  If you could send me your story or information by November 30 I would appreciate it.

Rhonda Barraclough – ALIGN Executive Director

RhondaB@alignab.ca

Update August 2017

Procurement Advisory Table – Final Report August 2017

The Procurement Advisory Table (PAT) provided its Final Report to the Ministers of Community and Social Services and Children’s Services. The report includes recommendations for the departments to consider for designing and implementing future contracting approaches.

Arrangements are underway to schedule a meeting involving ALIGN (Rhonda Barraclough) ECVO (Russ Dahms)  ACDS (Andrea Hesse) and Deputy Ministers for both Ministry of Children’s Services and Community and Support Services Shannon Marchand and Darlene Bouwsema the second week of September to determine a course of action going forward considering changes that have occurred since the report was tabled in December.

Related

Response from Minister Sabir to PAT Co-Chair,  Russ Dahms

Terms of Reference

Membership List

Previous PAT Updates

See ALIGN Directory of Contracting News

Update – August 2016

First-quarter, sole-source government service contracts disclosed The Government of Alberta’s online database has been updated with service contracts awarded outside a formal competition process during the last fiscal quarter.

Procurement Advisory Table The Agency and Human Services Procurement Advisory Table (PAT) is intended to provide a platform for informal, focused dialogue between Human Services and a small group of leaders from the service provider sector about the ministry’s contracting and procurement practices. The PAT provides an opportunity to leverage the experience, ideas and influence of these sector leaders on the design and implementation of future-state contracting strategies or approaches. The development of these strategies will align with Human Services’ goal of integrated service delivery, and support service delivery partnerships that are efficient, effective and achieve the outcomes Albertans need and expect.

Terms of Reference

Membership List

Child and Youth Services (CYS) Contract Updates

Update – August 2016

First-quarter, sole-source government service contracts disclosed The Government of Alberta’s online database has been updated with service contracts awarded outside a formal competition process during the last fiscal quarter.

Procurement Advisory Table The Agency and Human Services Procurement Advisory Table (PAT) is intended to provide a platform for informal, focused dialogue between Human Services and a small group of leaders from the service provider sector about the ministry’s contracting and procurement practices. The PAT provides an opportunity to leverage the experience, ideas and influence of these sector leaders on the design and implementation of future-state contracting strategies or approaches. The development of these strategies will align with Human Services’ goal of integrated service delivery, and support service delivery partnerships that are efficient, effective and achieve the outcomes Albertans need and expect.

Terms of Reference

Membership List

Update CYS and the Service Delivery Regions – Where Things Are At June 2016
Edmonton and Calgary either have or will be raising the following issues with ALIGN

Child and Youth Services (CYS) Contract Templates: Summary of April 21, 2016 Discussion (ALIGN and Human Services) and Recommendations

Innovations in Outcome Based Service Deliver in Calgary, Alberta February 2015 by Susan Gardiner, Bruce MacLaurin and Jon Reeves

 

Sole-Source Service Contracts Database Updated 2016

Sole-Source Service Contracts Database Updated The Government of Alberta’s online database now includes service contracts awarded outside a formal competition process during the last fiscal quarter. 973 of these contracts provide direct social supports through Human Services. The database will continue to be updated quarterly.

CCVO Human Services Procurement Q & A

CCVO Human Services Procurement Q & A January 2016
As part of CCVO’s ongoing role as a convener and collaborator, we are constantly taking the pulse of the sector. Over the past few months we have encountered some perceptions, and concerns, from service providers around procurement initiatives underway and planned in Human Services.

These concerns have arisen for a variety of reasons, and are also linked to the very natural uncertainty that comes from working with a new government. In an effort to ensure people’s concerns are based on facts, rather than misunderstanding or speculation, CCVO reached out to the Ministry of Human Services with some direct questions around the goals, impetus and process of the procurement initiative.

Below are the verbatim responses to the questions CCVO posed to the Ministry.

Communiqué to Contracted Service Providers Human Services intends to implement four new PQRs for the 2016/17

Communiqué to Contracted Service Providers Human Services intends to implement four new PQRs for the 2016/17

Human Services intends to implement four new PQRs for the 2016/17 fiscal year for the following service categories:

• services to individuals with disabilities
• child and family services
• transportation services
• psychological and other specialized assessments, consultation and direct clinical services.

Service providers who meet minimum requirements as defined in each PQR will be eligible for future contracting work under the scope of the respective PQR. Once established, these PQRs will provide a foundation for divisional and regional procurement activities, which may include competitive Requests for Proposals (RFPs), limited competitions based on specific service requirements, and, where required, sole-source arrangements.

Alberta Human Services Measuring Outcomes in PDD Performance Management Framework 2015

Performance Management Framework
Measuring Outcomes in PDD Performance Management Framework PDD is adopting a new Performance Management Framework (PMF). The PMF identifies four outcome pillars: well-being, independence, community connectedness, and quality services. These pillars are in alignment with both the Outcome Measurement Framework for the Ministry of Human Services and Alberta’s Social Policy Framework. Each outcome pillar has two or more outcome domains. Each domain has one or more performance measures. The performance measures in the PMF are intended to form part of the service provider’s regular evaluation and continuous improvement processes as identified in the Creating Excellence Together (CET) standards. In addition, monitoring of individual outcomes will occur through the Individual Support Planning process.

The Extent of the “Main Associations Contracted” Sector Prepared by Boles Consulting May 2015

A significant component of the nongovernment social service sector, including non-profit and for-profit agencies, enters into contract and grant funded agreements with the Ministry of Human Services to deliver services to vulnerable individuals and families. Most of the agencies hold membership(s) in one or more of 4 associations which commit to supporting their efforts and promoting the delivery of quality services. The group of agencies is identified here as the “Main Associations Contracted” sector and referred to as the “MA Sector” or “Sector”. The 4 associations, their members, and the Ministry of Human Services have a collective interest in describing the Sector…