Important Announcement from Children’s Services Regarding Potential Mail Disruption

Important Announcement from Holley Belland  Manager | Children’s Services Regarding Potential Mail Disruption October 19, 2018

While you may have been notified through other channels, we wanted to update you informally on our contingency plans for addressing the possible service disruption affecting mail delivery.

On Wednesday October 17, 2018 , the National Executive Board issued what is known as a “72-hour strike notice” to Canada Post for both the RSMC and Urban units. The National Executive Board has decided that the strike will begin on Monday morning, October 22, 2018, at 00:01 should they not have reached negotiated settlements.

The National Executive Board has opted for rotating strikes. Their locations and intensity will depend on Canada Post’s actions at the bargaining table in the days to come. When the targeted locations of the rotating strikes becomes available, they will disseminate the information immediately.

All payments currently made by Electronic Funds Transfer (EFT or Direct Deposit) will continue as usual. This applies to the majority of Foster and Kinship caregivers.

To ensure the delivery of cheques for clients and vendors are not negatively impacted in the event of a service disruption, cheques for Children’s Services programs have been held back from Canada Post as of September 20, 2018 and will continue until a resolution of the strike occurs.

Cheques are being returned to the region’s Accounting Officer or Edmonton and Calgary regional head office for further distribution to originating worksite offices. Worksites will be provided tracking forms and instructions for distribution to vendors and clients. This means that it is the responsibility of each site to ensure that when cheques are returned to them arrangements are made for caregivers to receive those cheques.  We hope this information will assist in any inquiries you might receive. It might be valuable to consider posting this information on your respective websites.

Please note that the above does NOT apply for Alberta Family Employment Tax Credit (AFETC) and Alberta Child Benefit (ACB) cheques as these programs are administered by the Canada Revenue Agency.  The Government of Canada has contingency plans in the event of a labour action for federally administered programs. Payments for the AFETC and the ACB are expected to be delivered within a few days of regular delivery.

Service Alberta will provide public information via and will manage other public notifications related to this issue as required.

We will continue to share information as it becomes available.

We hope that this uncertainty will soon end and we will return to normal handling of payments. Please do not hesitate to call me if you have any questions or concerns.


Holley Belland

Manager | Children’s Services

Policy, Practice and Program Development

10th fl Sterling Place
9940 – 106 Street
Edmonton, AB T5K 2N2

Desk: 780-644-3484 | Cell:  780-686-2844

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